At Tenband, we understand that internet connectivity is no longer a luxury — it is a daily necessity for work, learning, communication, and business. Traditionally, most Internet Service Providers (ISPs) offer subscriptions on a monthly basis, and while Tenband continues to provide affordable monthly packages, we have also listened carefully to our customers’ real-life challenges.
That is why we are excited to introduce Weekly Internet Plans at Tenband — a flexible option designed to help our clients stay connected even when monthly payments are not immediately possible.
Why We Introduced Weekly Internet Packages
In many households and small businesses, income does not always come in monthly cycles. Sometimes expenses pile up, emergencies happen, or salaries delay. Unfortunately, when internet subscriptions expire, connectivity is often cut off immediately, disrupting work, online classes, CCTV monitoring, and business operations.
We asked ourselves a simple question:
Why should someone lose internet access when they are only short of the monthly amount for a few days?
This is where our weekly prorated subscription model was born.
How Weekly Internet at Tenband Works
Instead of reducing your speed or forcing you to wait until you can afford the full monthly amount, Tenband allows you to continue using your full bandwidth but for a shorter period — 7 days.
Here is what that means:
• Your speed remains the same
• Your bandwidth does not reduce
• Only the subscription duration changes
• You stay online as you plan for your next payment
We simply take your chosen monthly package and calculate the pro-rated cost for 7 days. This gives you an affordable amount that keeps your connection active without compromising performance.
Example: How Pro-Rated Pricing Helps
Let’s say a customer is on a monthly plan but cannot immediately renew the full package. Instead of disconnecting:
• We calculate the cost for one week
• The customer pays only for 7 days
• Internet continues at full speed
• Once ready, the customer can return to monthly billing
This approach is especially helpful for:
• Freelancers waiting for client payments
• Small businesses with cash-flow cycles
• Families managing multiple expenses
• Students during exam or study periods
Affordable Weekly Plans Starting From KES 385
Affordability is at the core of Tenband’s mission.
With our new weekly plans, customers can now subscribe from as low as:
? KES 385 per week
This ensures that even during financially tight moments, no one has to remain disconnected.
Instead of staying offline while trying to raise the full monthly fee, customers can remain productive and connected as they plan their finances.
No Speed Throttling — Full Bandwidth Guaranteed
One major concern customers often have with short-term internet plans is speed reduction. At Tenband, we do not throttle your bandwidth when you choose weekly billing.
If your package normally gives you:
• Streaming capability
• Online classes
• Video conferencing
• CCTV and smart device connectivity
You will continue enjoying the same experience during the weekly subscription period.
Only the time period changes, not the quality of service.
Designed by Tenband Technicians Based on Customer Experience
This weekly model was not created in a boardroom alone. It was developed based on feedback from our field technicians and support teams who interact with customers every day.
According to Jeff Odhiambo, a Tenband field technician:
“Many customers want to pay, but sometimes they just need a few more days to organize finances. Disconnecting them completely affects their work and studies. Weekly plans give them breathing room without affecting service quality.”
By listening to real customer situations, we were able to design a system that balances operational sustainability with customer care.
Weekly Plans Are Optional — Monthly Plans Still Available
It is important to note that weekly subscriptions are not a replacement for monthly plans.
Customers can still:
• Subscribe monthly as usual
• Upgrade or downgrade packages
• Enjoy uninterrupted long-term connectivity
Weekly plans simply provide additional flexibility for times when full monthly payments are not immediately possible.
You choose what works best for you.
Who Should Consider Weekly Internet Plans?
Weekly subscriptions are ideal for:
• Customers between salary dates
• New users testing service before committing monthly
• Temporary stays or short-term needs
• Small businesses managing short cash cycles
Instead of disconnecting or lowering speeds, you remain online and productive.
How to Subscribe for Weekly Internet at Tenband
All Tenband customers are provided with login credentials, which are always sent via WhatsApp or included on the invoice, together with a link to our website. These credentials allow customers to access their personal accounts securely.
Once logged into the account, customers can:
• View their personal and service information
• Change their account password
• Check their subscription and expiry dates
• Manage their internet services directly
We strongly encourage customers to regularly check their accounts so they can always stay informed about their service status.
Inside the customer portal, there is a dedicated option labeled “Buy Weekly”. When selected, it automatically shows:
• How much balance you currently have (if any)
• How much you need to top up to activate the weekly plan
This makes the process transparent and very easy, since customers can clearly see the exact amount required to continue enjoying full-speed internet for the next 7 days.
If a customer does not remember their login credentials or has never logged into the portal before, they can simply call or message Tenband support using our official contact number. Our team will assist in retrieving the login details and guide the customer on how to change the password for security purposes.
This system ensures that customers have full control over their subscriptions while still having access to direct support whenever needed.
Tenband’s Commitment to Practical Connectivity
At Tenband, our goal is not just to sell internet packages, but to ensure our customers remain connected in ways that fit their real lives.
Weekly internet plans reflect our belief that:
• Connectivity should be flexible
• Customers deserve options
• Speed should never be sacrificed for affordability
As we continue expanding our network and improving service quality, we remain committed to developing solutions that make internet access more reliable and more human.
- Call Us: (+254) 717 365 370
- info@tenband.co.ke